ENGINEERING LEAD · BACKEND & AUTOMATION

Aayush Goel

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I own hard integration surfaces end to end — conversational commerce on WhatsApp and Instagram, two Indian ERP integrations, and production LLM systems. Sole or primary author of nine repositories, and the largest single contributor to a 16,500-commit core API. Currently leading a small cross-functional team at Mulltiply while staying hands-on with code.

production — all systems operational
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search p90 · was 281ms
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chatbot reply · was ~10s
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commits · 2026 · incl. private
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contributions · since 2020

## Experience

Mulltiply Tech India Pvt. Ltd.

Jan 2025 — Present

Noida, UP · WhatsApp-first B2B commerce platform

Engineering Lead

Feb 2026 — Present
  • Leading a team of 3 engineers (frontend, backend, AI) — technical direction, architecture decisions, code reviews. Ran a full intern hiring cycle (4 interns) including group discussions and technical interviews.
  • Own backend feature development across 8+ Node.js microservices on Kubernetes, including multi-store WhatsApp tenancy — one business number serving a group of stores via a 4×4 visibility/registration matrix, with illegal combinations rejected server-side and every failure path degrading to the pre-feature behaviour.
  • Rebuilt the Instagram chatbot onboarding platform — merchants fill a structured form that generates a custom AI system prompt, preview the bot live in-browser, then connect their account and go live automatically via Instagram Graph API with zero manual intervention.
  • Eliminated manual cross-system accounting with a bidirectional Tally ERP sync — two-way master/transaction sync, automated invoice delivery via WhatsApp, idempotency guards across all operations.
  • Cut WhatsApp chatbot response latency from ~10s to ~1–2s — cached the subscription row to replace 12+ serial reads with one lookup, collapsed 6 more into a single Promise.all, and moved a ~500ms language-detection LLM call off the critical path.
  • Designed the AI chatbot decisioning architecture — intent classification, cart extraction, price negotiation, multilingual handling — and directed implementation in LangGraph/Python on the OpenAI API.
  • Traced a 54% p90 regression in catalogue search to a partial Postgres index whose predicates a refactored join no longer applied, so the planner ignored it entirely — 281ms → 29ms, proven with an A/B p90/p95 benchmark that also surfaced 12 pre-existing P0 route failures.
  • Sole author of a Tally ERP add-on written in TDL — ~6,450 lines across 19 modules over 22 releases, plus a Tauri desktop agent that reaches an on-premise ERP behind NAT via a local reverse proxy and an outbound-only tunnel. One install serves two ERPs.
  • Reverse-engineered and integrated a second Indian ERP (BUSY) end to end — one GET endpoint driven by numeric service codes in headers, ADO rowsets, and HTTP 200 returned on every outcome including failure.
  • Shipped a 5-agent LLM marketing automation system solo — specialised CMO, Content, Graphic Designer, FB Handler, and Analyst agents take a campaign brief to a live Meta ad with DALL·E 3 creative generation and human approval gates, with full LLM call audit logging (tokens, latency, cost).

Full Stack Engineer

Jan 2025 — Feb 2026
  • Built and owned the core WhatsApp B2B commerce flows (Meta Cloud API) — onboarding, ordering, catalog browsing, and engagement — alongside n8n orchestration pipelines automating 10+ operational processes including order confirmations, cashback updates, and retry logic.
  • Developed an AI chat decisioning pipeline handling 18+ intents (ordering, negotiation, catalog queries, support) with multilingual support across English, Hindi, and Hinglish — OpenAI API with a LangChain-based intent routing layer.
  • Built internal operations dashboards with Next.js and embedded Apache Superset for real-time analytics on order volumes, automation health, and retailer activity — while managing one direct report.

SoloNodes.net

May 2020 — Jul 2022

Remote · Founder & Developer

  • Founded and ran a profitable game server hosting business in high school — built the client dashboard in Node.js/EJS with server management, a points-based billing system, and automated provisioning. Grew it to a paying customer base and eventually sold the business.
  • Built custom Discord bots for community automation, support workflows, giveaways, and events — grew and managed a Discord server of 10,000+ members while coordinating freelancers and handling all operations as a solo founder.

Symbiosis Institute of Computer Studies and Research (SICSR)

Aug 2022 — May 2025

Pune, MH · Bachelor of Computer Applications, Honours in Data Security · CGPA 8.61

## Skills

backend & apis
Node.js · JavaScript/TypeScript · Python · REST APIs · GraphQL · Webhooks · Authentication · Rate Limiting
data, search & infra
PostgreSQL · Sequelize · Redis/DragonflyDB · Elasticsearch · MeiliSearch · Pinecone · Kubernetes · ArgoCD · BullMQ · Nginx · Cloudflare R2/Tunnel · Linux · Git · Prometheus · Grafana
integrations & automation
WhatsApp Cloud API · WhatsApp Flows · Instagram Graph API · Tally ERP · Razorpay · Shiprocket · n8n · Event-driven Systems
ai & frontend
RAG · LangChain · LangGraph · Prompt Engineering · Intent Classification · OpenAI API · Anthropic API · Next.js · React · Tailwind CSS · EJS

Resume

PDF · updated Jul 2026